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Twitter outage: another event that cements the importance of the service

by Scott Hoffman on August 7, 2009

While the idea of Twitter going down from a Denial of Service attack yesterday for most of the morning may have been a hard pill to swallow for the Twitter team, there is a big silver lining:

Twitter has become an important part of the media landscape.

People noticed the Twitter outage. Coverage of the outage topped headlines on most major news outlets for most of the morning. Maybe, it was a slow news day, but I don’t think so.

The chart, via Compete.com, below shows the meteoric rise of Twitter usage; Not included in the chart is the 22,900,000 unique US users of Twitter in June (up 16% from 19.7 MM in May), and I expect we will see that number jump when July data is available.

In my experience people notice the absence of things that have become an important part of their lives, and the absence of Twitter (even for a few hours) from the web landscape was noticed. Cheer up Twitter team, there is a silver lining to your down time yesterday.

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